AYDENT Automation

Customer Reactivation & Reputation

Turn your past clients into this month's revenue.

Run automated reactivation campaigns across SMS and email to bring lapsed customers back — while simultaneously managing and soliciting five-star reviews to build your reputation flywheel. Your existing customer list is your highest-ROI asset; reactivation campaigns typically lift repeat business by 30%+ while compounding your online reputation.

+32%
repeat business
Best for

Businesses with an existing customer list

What's included

SMS + email reactivation campaigns
Segmented past-customer targeting
Automated review solicitation
Reputation monitoring and alerts
Response templates for every review
Campaign ROI tracking
Win-back offer automation
Birthday / anniversary outreach

How it helps your business

Monetize your list

Past customers convert far cheaper than new acquisition.

Compound your reputation

Every campaign requests reviews, growing your star rating over time.

Automate the follow-up

Set once, runs forever — win-back offers fire on schedule.

Track real revenue

Campaign ROI tracking ties reactivation to booked revenue.

Frequently asked questions

Straight answers about customer reactivation & reputation.

Ready to deploy customer reactivation & reputation?

Book a free 30-minute strategy call and we'll map exactly how customer reactivation & reputation fits your business — with projected ROI.

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